「九櫻ショップ」は12月27日(土)から1月4日(日)まで休業とさせていただきます。
休業期間中の、ご注文の発送とお問い合わせは一時停止させていただきますのでご注意ください。
「九櫻ショップ」は12月27日(土)から1月4日(日)まで休業とさせていただきます。
休業期間中の、ご注文の発送とお問い合わせは一時停止させていただきますのでご注意ください。
KuSakuraShop specializes in the sale of martial arts equipment from Japan to the World. When shipping internationaly (outside Japan), we are considered as the exporter.
The customer ordering and receiving the product, is legally considered as "the importer".
All prices are tax-free; The import of Japanese products may be subject to various fees when the package enters the destination country. These fees must be paid by the recipient. There is currently no solution to include those cost in your order total due to the major differences in legislations in the 50+ countries we deliver on a daily basis.
However, there are no "hidden costs" - the whole process is transparent and in the check-out section you will find an estimation for the products you want to order and the tax regulations in the country of delivery. You do not have to do anything - the carrier will take care of the whole process and will ask you to settle the payment upon or after delivery. Check the section below for more information.
Note that KuSakuraShop does not accept any returns on the grounds of a refusal to pay customs fees. Packages returned for that reason will be shipped back at the customer's expense (the cost of return to Japan will be claimed), or destroyed by the carrier without any possibility of refund.
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KuSakuraShop is considered the exporter. Therefore, we take care of legal formalities relating to the export from Japan. As specialists in export, we are not registered with the Japan Customs Service (a service that is mainly for importers).
You are considered the importer of the goods in your country of residence.

It is your responsibility as importer to check that the products ordered are consistent with the laws of your country and can be legally imported. It is also your responsibility to provide necessary documents if requested by customs. No refunds will be granted in case of purchase of a product that is not conform to the regulations of your country.
That being said, the equipment sold on this website comply with the legilsation of almost every country, and we are not aware of any specific difficulty in any country at the moment.

Imported goods from Japan are subject to charges that must be paid by you as client and consumer. We have no control over these charges and have no way to accurately predict the exact amount. However, based on our extensive experience, we do offer an estimation at checkout (which happens to be within 10% margin or error in 95% of the case)
At the cart page (/cart), once you have selected your country, you will be able to select how much you would like us to declare on the customs invoice. Our system will display an estimation of the taxes depending on the declared amout.

The customs tax depends on the nature of the products and it is due for orders above e.g. $150 for Europe. For sporting goods (like most of the items offered on KuSakuraShop), it usually ranges from 2% to 3%. The exact rate depends on the importing country and the product category. Get in touch with your customs office for detailed information.
Please note: It is unlikely, but it can happen that the purchased items - although sporting goods - are taxed within a different category and without prior notice. Unfortunately, we have no power and control over such decisions.
Handling fees are also charged by the carrier for the collection of VAT and customs taxes. The common amount charged by FedEx, Japan Post (your local carrier), UPS and DHL are approximately $10 to $20, depending on the country of delivery.
To ensure the handling fees charged by the carrier do not weight to much on the order, we recommend placing orders over $150, for example, by mutualizing your orders with a friend at the dojo. Higher the amount, less important the handling fees will feel.
Since the beginning of 2019, certain goods imported from Japan benefit from an exception or a reduction of applicable TARIFF (customs duty). Details are complicated and those new measures will be gradually released over a period of 7 years, but it doesn't change much for you. Most of our goods are taxed at about 3%. Taking our customs declaration optimizations into account, we have calculated that for the very large majority of customers, it will not significantly impact the taxes charged for their orders.

As diverse aspects, we have no control over, need to be taken into account, it is difficult to come up with an exact amount. However, we created the custom fees calculator, to give you an estimation. All you have to do is: add all items you want to purchase to your cart, and open the cart page to review your order. Scroll down and check the section "Customs taxes" where you will find an estimation based on your current cart, and specific information concerning the country of delivery. (You can change the latter using the "Tools" section). But again, this is an estimation, and depending on the country and customs officers, the actual amount can vary.
Based on our experiences, we can state the following: based on an internal survey done in 2015 on over 500 orders, orders of around $300 are approximately charged $40.
Again, this depends on the country of delivery and services offered as well as the carrier.
Online: Depending on countries and carriers, you may receive an email inviting you to pay directly online, on the carrier's website.
Upon delivery: The carrier/driver will ask you to settle the payment, usually offering several payment methods.
Upon invoice: To guarantee a fast delivery, some carriers choose to deliver the package and as the customs paperwork can take several weeks, send you a bill to settle the payment.
Over the counter: In countries like Germany and mostly when sent with Japan Post and local carriers, you might be invited to settle the payment when picking up your parcel at the local post office.
When ordering:
- In most cases the order confirmation email you receive is sufficient, but you can download an official invoice through your account if needed.
- To prove the real amount paid in your currency, please refer to your credit card statement.
For VAT, customs taxes, and other fees, you will receive an invoice from the carrier for all charged fees.
These invoices can be used for your Dojo accountings - so make sure to keep them if your order was on behalf of a Dojo.
Avoided, probably not. But reduced, yes, depending on the declared amount. This amount is up to you to decide when checking out. If you have more questions, do not hesitate to contact us .
Declare the goods as "gift" when shipped with UPS/FedEx/DHL, will have no impact on the taxation applied.
If you advise us to declare a lower amount than we would or label the package as "gift" - we will do so. However, with it, the insured amount in case of trouble (e.g. lost package) will be strongly limited, and in the case of any legal prosecution (based on e.g. wrong indication/declaration on the parcel) KuSakuraShop cannot be held responsible in any case.
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